Dinner service was slow during the peak rush today. I discovered the bottleneck wasn't the kitchen, but the packing station.

Ticket times at the restaurant were consistently exceeding limits during the dinner rush today. The kitchen felt they were already moving fast, but the front-of-house staff said guests were waiting. I stood at the pass for ten minutes and realized that once hot food was ready, it got stuck at the packing station because takeout bags, sauces, and utensils weren't prepped. To handle this, I first…