旅行社签证材料清单怎么核对不漏件

旅行社帮客人准备签证材料,最怕不是材料多,是版本不一致。以前我遇到过护照名、机票预订单、酒店确认单三个地方拼法不一样,客人自己觉得只是大小写问题,递交时才被卡住。 现在我会先按目的地和签证类型列清单,不直接拿旧模板套。护照有效期、照片规格、在职证明日期、银行流水周期、邀请函抬头、行程日期都要互相对上。材料收齐后我会按递交顺序再排一遍,缺复印件、少签名、日期写错这些小问题,最好在预约前一天就查出来。有些客人会临时改酒店或航班,材料也要跟着改,不能只更新系统订单。帮客人发清单时,我也会把"必须原件"和"可以复印件"分开写,免得对方带错。客人催快可以理解,但材料不干净,后面补件比前面慢半小时麻烦得多。

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