How to manage hotel maintenance work orders between front desk and housekeeping

Hotel maintenance work orders fall apart when every department keeps its own version of the problem. The guest tells the front desk the AC is loud. Housekeeping notices water near the unit. Maintenance gets a note that just says "AC issue." By the time someone reaches the room, nobody knows whether it is noise, leaking, no cooling, or a guest who already moved out. The system I like is simple: on…