How to check flight change and cancellation rules; don't just look at the fare before a travel agency issues the ticket.

Regarding flight change and cancellation rules, many customers don't like to read them before buying tickets, and only realize the issues are in the fine print when they actually need to change dates. If a travel agency only quotes the lowest price, and then airline rules, agency fees, fare differences, and no-show clauses come up later, it's easy for the customer to feel like we are adding…