How to handle discrepancies between ASN quantity and actual warehouse receipts

When warehouse receipts don't match the ASN quantity, the worst thing you can do is receive them into the system based on the system quantity. Just because the system shows 'green' doesn't mean the inventory is correct. Once it's put away, inventory, finance, and customer service will all be affected. I've seen a shipment where the ASN said 40 boxes, but only 38 arrived. The receiver didn't note…