How to Fix WMS Wave Release Problems When Pickers See Empty Tasks

Our pickers started a morning wave and half of them saw empty task screens. Inventory was available and the wave showed released, so the first guess was handheld trouble. It was not. The WMS had generated tasks, then held them because the replenishment zone was locked by a cycle count that ran long from the previous shift. I traced it by checking wave status, task status, allocation holds, and…