今天门店盘点差异很小但连续出现,我怎么查 POS 和收货

今天店里 cycle count 只差两三个单位,看起来不大,但同一个 SKU 连续三天都差。我没有直接按 shrink 处理,而是先查 POS 退货、收货 ASN、店间调拨和自助结账记录。最后发现问题出在收货时 inner pack 被当成 each 扫了一次,系统库存虚高,销售端看起来正常。处理时先做库存调整,再把收货培训里 carton、pack、each 的示例重新贴到后仓。经验是,小差异连续出现比一次大差异更值得查,尤其是包装单位容易混的商品。建议零售同行不要只看盘点结果,要顺着商品生命周期从收货到结账走一遍。这次之后我让收货员在同类商品旁贴了单位换算提示,新人扫码前要先看包装层级,避免系统库存从一开始就带着错数往下走。

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