Facial Client Consultation Checklist: Catching Home Care Conflicts Before Treatment

A small intake miss almost turned into a bad facial result for me last week. The client booked a calming facial, but in the room she said her skin had been "a little spicy" after washing. Her digital intake form looked normal: no allergies, no recent peel, no prescription acne medication. When I asked what changed at home, she casually mentioned a new vitamin C serum in the morning, retinol…