How to retain repeat customers for a men's barbershop
Retaining repeat customers at a men's barbershop isn't just about cutting hair quickly. In my experience, if you don't record the hairstyle, fade length, and fringe preferences after the first cut, the customer has to explain it all over again the next time they sit down, making it hard to build loyalty. Now, I take photos of the back and sides for their file and note down which guard size was…