Student who participates but doesn't submit: my follow-up

This happened to me in a real situation in a class where a student understood the material orally. The problem was that they participated well, but didn't upload assignments to the LMS and lost points. At first, it didn't seem serious, but in a real work environment, that type of detail can affect timelines, costs, or client trust. I didn't settle for the first explanation. I spoke with them…