How to check RMA and carrier API return codes when return label generation fails

When a customer requests a return and the return label generation fails, the easiest thing for customer service to do is manually send a label. This solves the problem in the short term, but if you don't investigate the root cause, the same issue will keep recurring. I first check the RMA status to confirm if the order is within the return window, if the SKU is eligible for return, and if the…

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