How to reduce warehouse picking errors in ecommerce fulfillment

Picking errors are expensive because the customer only sees the wrong item, not the busy warehouse behind it. The fixes that helped me were not fancy: clearer bin labels, one picker not mixing too many similar SKUs, photos on packing slips, and a second scan for items with close names. The worst errors came from variants that looked almost identical. Fulfillment teams, do you rely more on…