How I closed a leak work order without losing evidence for the owner

In my day-to-day, I handle property management with tenants, vendors, and owners who demand cost control. The problem that made me stop was this: a tenant reported a small leak late, and the owner doubted if it was a real emergency. The symptom that made me investigate it seriously was that there was a blurry photo, moisture in the cabinet, and the vendor was only available the next day. I…