House Cleaning Key Access Problems: How I Fixed Lockbox and Gate Code Delays

Last month our first two cleans on a Tuesday almost wrecked the whole route, and the reason was not labor or travel time. It was access. The first customer changed the lockbox code but only texted the office number after hours. The second job had a gate code in the booking note, but the condo keypad needed a pound sign at the end and nobody wrote that down. By 9:20 the crew had already burned 35…