What to do about slow drink preparation during peak hours at a coffee shop

Regarding slow drink preparation during peak hours at a coffee shop, the mistake I made was having one person handle everything from taking the order to serving the drink; as soon as the line got long, everything stalled. Later, during the morning rush, I started separating the roles of cashier, milk steaming, extraction, and sealing. For frequently ordered drinks, I prepare the cup labels and…

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