Client with sensitive skin after facial: my log
I had to resolve this with the team working on top of me, attending to a client with mild redness after a service. The problem was that it wasn't clear if it came from the steam, exfoliation, or a product used at home. At first, it didn't seem serious, but in a real work environment, that kind of detail can affect times, costs, or customer trust. It worked for me to divide the problem into small…