How to create handover records for damaged or lost UPS/FedEx packages

The biggest fear in carrier handovers is the phrase 'it might have been damaged at the previous stop.' When I see a damaged outer box, I first take photos of the four corners and the shipping label, ensuring the photos include the time, vehicle number, or station background, and then perform a damage scan according to company procedures. When investigating lost packages, don't just look at the…