Parcel Address Correction Fees: The Check I Run Before Filing a Dispute
A small address correction fee does not look scary when it is one shipment. It becomes a problem when it shows up across a whole pickup wave and nobody catches it until the monthly carrier invoice is already closed. I ran into this on a B2C parcel lane where the operations team kept saying labels were fine, but finance kept seeing address correction accessorials on the invoice. At first we…