The completion rate for the online course today is inaccurate. How can I check the LMS and the video platform?

The operations team was looking at online course data today; the LMS showed a 62% completion rate, but the video platform showed that most students had finished the last lesson. My first reaction was that students hadn't clicked the 'Complete' button, but I first checked the SCORM completion, mobile browser, video embedding events, and quiz unlock conditions. It turned out that the video…