How to manage subcontractors in a local service business

Subcontractors can help a local service business grow, but they can also damage the reputation fast. The customer usually does not separate the owner from the person who showed up. If the subcontractor is late, leaves a mess, argues about scope, or forgets photos, the review still lands on the business name. The mistake I see is treating subcontractors like extra hands without giving them operati…