Illegible package label: how I solved it on the dock

I saw this during a pretty busy shift on a high-volume package dock. The problem was that several packages had wrinkled labels and the sorter was sending them to exception. At first, it didn't seem serious, but in a real work environment, that kind of detail can affect times, costs, or customer trust. Before touching anything, I organized the case data. I compared the legible number, weight…

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