How to handle a network outage in a scenic area ticketing system

When the ticketing system in a scenic area goes offline, the worst thing is for the front desk to keep tourists waiting at the entrance while struggling to scan tickets. System recovery could take ten minutes or half an hour; you can't just tell people at the entrance that the 'network is bad.' We later broke down our offline contingency plan in detail: export a list of the day's reservations in…