景区票务系统断网怎么处理

景区票务断网的时候,最怕前台一边扫不出来,一边还让游客堵在入口等。系统恢复可能要十分钟,也可能半小时,入口不能只靠一句"网络不好"。 我们后来把断网预案拆得很细:当天预约名单提前导出一份,扫码设备保留离线缓存,手环或纸质票要有时间段标记,人工放行必须写票号后四位和人数。不是每个人都能手动放行,最好指定一两个员工处理,其他人继续维持队列。 断网期间收现金和临时补票也要小心,票根、金额、班次要对应上,不然后台恢复以后账会对不上。入口快一点很重要,但账和人数乱了,晚上盘点更麻烦。

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