Shrinkage in a small store: how to separate loss from error

I learned this in a case that seemed small while reviewing a category with repeated shortages. The problem was that the store thought it was theft, but the shortages only appeared in promotional combos. At first, it didn't seem serious, but in a real work environment, that type of detail can affect times, costs, or customer trust. Avoid changing several things at the same time. Cross-reference…