How to document a tenant's breach of contract; property managers shouldn't rely solely on text messages for reminders.

In property management, the most common mistake when handling breaches is relying on phone calls and WeChat messages for reminders, only to find that when it's time to issue a formal notice, the evidence is scattered and impossible to find. Late rent, unauthorized pets, noise complaints, and changing locks without permission may seem like minor issues, but if left unaddressed, they turn into a…

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