An address ambiguity issue popped up with a delivery today; how can I stop a misdelivery before the driver heads out?
During the morning sort today, there was a package with an address that only had a building number but no suite, and the system automatically matched it to another company in the same complex. The driver almost loaded it directly, but I first checked the ZIP+4 using address validation, then looked up the customer's historical POD (Proof of Delivery), and found that the recipient's company name…