How I reduced wait times in the barbershop without cutting service halfway through
I'm sharing a field experience at Barber & Wellness. I had been working with a barbershop using walk-ins, app appointments, and clients asking for extra services in the chair when delays started piling up because every haircut ended up adding a beard trim, eyebrows, or a wash. The symptom that made me investigate it seriously was that the schedule looked full, but the average ticket changed…