如何衡量创意营销活动的效果

如果各方在发布前未就衡量指标达成一致,创意营销往往会受到不公正的评价。旨在提升品牌知名度的活动不应被视为当日促销,但客户往往在收到发票后将两者混为一谈。我通常会先锁定目标:触达量、收藏量、潜在客户、预约通话或复访率。当活动更偏向品牌建设而非直接响应时,其他营销人员使用什么指标来展示价值?

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