How to perform tracking number reconciliation when carrier EDI status is delayed
In express carrier integration, the most common question from customers is, 'Why is there tracking information on the official website, but our system hasn't updated yet?' This usually doesn't mean the package hasn't moved, but rather that there is an EDI or webhook delay, and the status hasn't reached the TMS in time. When troubleshooting, I first take a batch of tracking numbers and perform a…