Poorly communicated PRN medication during handoff: what changed

I saw this during a very busy shift at a shift change with several patients in pain. The problem was that the note said medication was given, but the reason, time, and patient response were not clear. At first, it didn't seem serious, but in a real work environment, that type of detail can affect times, costs, or client trust. Before touching anything, I organized the case data. We added the…