Food Delivery Missing Items Checklist for Sealed Bags, Drinks, and Combo Orders
Last month I had a run of complaints that looked small on paper: missing sauces, a drink left at the counter, one combo side swapped between two bags. The delivery-time SLA was fine, but customer support still tagged the runs as preventable delivery defects. The hard part was that most restaurants seal bags now, so the driver cannot open anything and count items like an expo station would. What…