How to manage shrinkage caused by incorrect PLU entry for produce at self-checkout

I recently encountered a specific issue at the self-checkout area of a supermarket during weekend peak hours: high-priced organic fruits are often checked out by customers using regular PLU codes, which causes discrepancies in inventory and gross margin, but we can't have staff watching every single transaction. On the surface, it looks like an isolated error, but it actually involves processes…

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