How should I arrange my delivery route for a double order with one hot and one cold item today to minimize negative reviews?
During the evening rush today, I got a double order: one hot soup and one cold dessert. The system's default route looked like the shortest, but delivering the cold drink first would have caused the hot soup to be late. After discussing it in the dispatch group, I re-arranged the route based on prep ready time, thermal bag capacity, and apartment parking difficulty. I delivered the hot soup…