How should e-commerce after-sales ticket tags be set up for easy searching?

If e-commerce after-sales ticket tags only say "Processed" or "Customer Issue," you won't be able to find anything later. Truly useful tags should allow customer service, the warehouse, and operations to see at a glance which stage the problem occurred in; otherwise, weekly reviews will just be based on gut feelings, and the reasons for returns will become increasingly vague. I divide tags into…