How to prepare travel insurance claim documents; reminders about proof should be clear before the tour group departs.

Travel insurance doesn't end once it's sold; the real trouble starts when guests have an incident and realize they didn't keep the necessary documentation. Flight delays, lost luggage, emergency medical visits, and trip cancellations—each requires different proof. Guests are already stressed enough on-site; if no one reminds them in advance, getting the documents later is basically a matter of…