A clean consultation saves the haircut later

Hair work gets rough when the consultation is rushed. I used to move too fast once the client sat down, especially on busy Saturdays, and that is where problems started. A client says "just trim it," but one person means half an inch and another person means take off everything dead. Now I slow down before the cape goes on. I ask how they style it at home, where it gets heavy, what they hated abo…