Background Job Queue Stuck? What I Check Before Restarting Node Workers

Last month I was on call for a small internal admin app, and the support team pinged me because customer export files were not showing up. The UI just said "queued," so the first suggestion in Slack was to restart the Node workers. I have done that before, and it feels good for about ten minutes, but it usually hides the real problem. I started by splitting the queue by state instead of looking…