Paid Orders Stuck Before Fulfillment? The OMS-to-WMS Check I Added Before Cutoff

Last month our paid order count looked normal, but the warehouse kept asking why several orders were missing from the first pick wave. On the storefront they were paid. In the OMS they were marked ready. In the WMS they simply did not exist. By the time support noticed, the daily carrier cutoff was close and everyone started treating it like a warehouse delay. The problem was really an…