The part of design work clients never see

I used to think the hard part of design was making the screen look good. After a few real client jobs, I learned the hard part is getting the messy stuff clear before you open Figma. A client will say, "just make it cleaner," but what they really mean is they do not know what they want users to do first. If I skip that conversation, the project always comes back with ten small changes that are no…