银行柜员工作压力大吗,排队时最怕的不是客户多

银行柜员最容易被外面的人误会成只是存钱取钱。真正在窗口坐过就知道,客户一多,压力不是动作快不快,而是每一步都不能错。ID、账号、现金、授权、系统提示,哪个地方急了都可能变成下班后的麻烦。 排队的人越多,越容易有人催你"快一点"。可抽屉少一张、支票看错一栏、名字没核准,后面补起来比现场慢两分钟难受多了。你们在分行最怕的是长队、现金差额,还是客户不理解流程?

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