今天装卸等了四小时,detention 证据怎么留才好追

今天一票货到仓后等 dock 等了四个小时,司机在群里只发了一句"还没卸"。这种记录后面很难向 broker 追 detention。我让司机补了到达 geofence 时间、check-in 单、dock 分配时间、卸货完成 BOL 签字照片,并把 ELD duty status 截图一起存到 load note。处理上我们当天就给 broker 发 notice,没有等到开票才提。经验是卡车运输的 detention 能不能收回来,关键在现场时间线是不是完整。建议同行训练司机到点就打 arrival call 或发标准备注,别只靠事后回忆。我还建议司机把 check-in 和 dock assignment 之间的等待分开记,因为有些仓库只承认特定节点后的等待时间,证据越细越好谈。

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